Recommended: 99.99% Up time and Solid Speed Last 12 Months
A lot has changed since I enrolled in the company and, in this review, I will present the metrics and objective data, such as up time, loading time and customer support statistics.
For the past 16 months, I have been a client who pays and quietly reviews Blue Host’s services to help you determine whether or not it is the right hosting company for your needs.
Bluehost is currently responsible for hosting more than 2 million websites all over the world and is one of the most popular and least expensive shared hosting services available.
Founded in 1996 by Matt Heaton and Danny Ashworth in Provo, Utah, they have a staff of 750 employees working around the clock to ensure the highest quality of service possible.
While the company’s long history and dedicated support staff provide a certain degree of confidence, I’ve noticed a serious problem with most Bluehost reviews.
They make glowing recommendations for the service without taking any objective data or metrics (like load time and up time) into account.
1. Strong Up time of >99.99%
In overall, it’s the best up time we’ve seen over the past 10 months after monitoring more than 31 hosts:
- December 2017 average up time: 100%
- January 2018 average up time: 99.99%
- February 2018 average up time: 100%
- March 2018 average up time: 100%
- April 2018 average up time: 100%
- May 2018 average up time: 99.99%
- June 2018 average up time: 100%
- July 2018 average up time: 100%
- August 2018 average up time: 100%
- September 2018 average up time: 100%
2. Fast Page Loading – 424ms
When we reviewed Bluehost’s services in early 2016, their speeds were – shall we say – less than satisfactory.
With an average speed of more than 1,500 ms, they were too slow to even rank in our top 10 (in fact, their services were #20 on our list from 2016 to mid-2017)
Nevertheless, since summer 2017, Bluehost has improved their load times… By nearly 300%!
With an average load time of only 424 ms, Bluehost has managed to pull itself up by the bootstraps and rise through the ranks to the 3rd fastest web host that we’ve ever reviewed.
Surprised by this sudden and unexpected jump in their page load times, I personally reached out to their team and asked how they managed to improve their speeds so drastically.
Last 10 month average load times:
- December 2017 average speed: 399ms
- January 2018 average speed: 415ms
- February 2018 average speed: 463ms
- March 2018 average speed: 429ms
- April 2018 average speed: 409ms
- May 2018 average speed: 406ms
- June 2018 average speed: 467ms
- July 2018 average speed: 418ms
- August 2018 average speed: 414ms
- September 2018 average speed: 421ms
3. Low Introductory Pricing ($2.75/mo)
I found it hard to justify using Bluehost’s services due to their exorbitant price tag and lackluster services.
In 2018, not only has Bluehost kept its impressive uptime and load times from 2017, but they’ve also positioned themselves as one of the most inexpensive web hosts on the market.
Although they aren’t the cheapest provider when compared to the other hosts, the improved servers and the lowered price tag makes them an excellent option for even the most frugal of webmasters.
While we aren’t evangelizing BlueHost in any way, we did manage to negotiate a pretty stellar deal for hostgetors.com readers. By clicking this link, you can get about 65% off of Bluehost’s retail price and host your website for only $2.75 a month.
4. 30-Day Free Trial and Money Back Guarantee
For the commitment-phobic among you, Bluehost offers a 30-day money back guarantee, allowing you to take their services for a spin before committing your hard-earned cash.
While this guarantee isn’t quite as extensive as other competitors, like Dreamhost which offers a 97-day money back guarantee, 30 days is more than enough time to determine whether or not Bluehost is the right provider for you.
Bluehost is simple to use and very beginner friendly.
The cPanel interface is just about as simple as web hosting can get. All you’ve got to do is click on the icons and get to work.
Some user reviews for Bluehost Review
Good For Hosting but Don’t Add Additional Services
I have been using Bluehost for years now with little complaint. This past year I tried adding SiteLock security through Bluehost. What a nightmare! It automatically auto-renews and there is no way to cancel it through the user portal. You have to call someone. I did that and the next day got charged AGAIN due to a “bug” and they had to manually remove the software from my site. I was also out hundreds of dollars for over a week while the reimbursement was processed. The only compensation I got was a single month of free hosting. If you’re looking to host with Bluehost I think it’s great, but I would caution against going through them for additional services.
Jake Mathews — August 20, 2018
Good But Too Complicated
I have used Bluehost for a while for one of my clients and found out that it’s very good in terms of services and customer support but when it comes to new users without technical knowledge using their panel its difficult at once to use it. As per my experience for me, it felt a little bit complicated but the service and customer support is great.